How do I schedule an appointment with a We wood carpenter?

Through WhatsApp or email – you can WhatsApp on 9911630068 or email at info@wewood.co.in for carpenter issues.

 

How can I check if an item needs carpentry service?

You can check if an item you are purchasing needs assembly by speaking to the person whom you closed the order with or email us at info@wewood.co.in

 

Do I need to pay for carpentry services?

No, you do not need to pay for carpenter services at the time of delivery. If any maintenance issues after will be charged according to the issue.

 

Will We Wood provide assembly at my doorstep for the furniture order?

Yes, if an item requires carpenter assistance for assembly, and your location is serviceable, we will provide the assembly service.

How can I place a bulk order through We Wood?

Depending on the nature of your requirement you can purchase items in bulk from us. Bulk orders for your workplace, hotel, restaurant business, we will arrange a dedicated account manager who will help you to finalised selections and manage your account as a single point of contact. We also offer attractive prices for all.

 

Can I customize an item?

Yes, we can surely customize as per your requirement with 70% advance.

 

How are large orders fulfilled?

Our experienced account manager will help you with selecting the light items, placing the order and with order tracing.

 

How do I get more info about an item before placing order?

In case you have questions about a product, please write to us anytime and we will get back to you between 12 business hours.

 

How do I place an order on We Wood?

The process of placing an order on we wood is very easy. Just click on the product and it will take you to company WhatsApp to further discuss and close the order.

 

What are the payment options?

We Wood offers a wide range of payment options to accommodate every need and offer maximum flexibility. The following payment options are available.

  • Internet banking
  • Credit Card
  • Debit Card
  • Cash Payment

 

Will I get complete refund amount, if I cancel or return the item?

No, once the order is shipped refund is not possible. If you wish you can inspect the piece before shipping.

How do I track the progress of an order?

Once your order has been shipped, you will receive an e-mail and a SMS notification with the details of the order.

 

Can I change by shipping or billing address after an order has been placed?

Yes, you can change it before shipping.

 

What if there are any damages in transit?

In case there are any damages during transit, repair will be processed as soon as we receive the photograph of the items to ascertain the extent of damage.

 

Why does the promised delivery date vary from one item to the other?

The delivery time for an item is determined by various factors including the kind of product, size of product, location etc.

 

Why does the promised delivery date vary from one item to the other?

The delivery time for an item is determined by various factors including the kind of product, size of product, location etc.

 

How do I know if an item can be delivered to my location?

You can email us or WhatsApp on given details and check.

 

How do I check the estimated delivery date for an item?

You will be given the no. of person to contact for the same.

 

Can you deliver my item faster than mention on the order page?

We can surely try, depending how intricate the order is.

 

Do you ship immediately?

If the product is ready in stock, then we can.

 

Do I need to submit my documents for products to be deliver to my address?

Yes, to available GST input we required documents before shipment.

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